Frequently Asked Questions (FAQs)

1. What products does Gelanshi offer?

Gelanshi offers a complete range of kitchen essentials, including cookware, bakeware, small appliances, and premium kitchen accessories — all designed for durability, functionality, and style.

2. Where are your products manufactured?

Our products are manufactured across multiple facilities in Pakistan, China, Dubai, and Egypt, ensuring the best quality materials, modern design, and international production standards.

3. Do you provide international shipping?

Yes. We provide worldwide delivery through our trusted logistics partners. Shipping times and costs vary depending on your location.

4. How can I place an order?

You can place an order directly through our official website (https://gelanshiappliances.com) or by contacting our authorized distributors and retail partners in your region.

5. What payment methods do you accept?

We accept all major credit/debit cards, bank transfers, and digital payment options. For bulk or wholesale orders, custom payment arrangements can be made.

6. Do you offer a warranty on your products?

Yes, most of our products come with a limited warranty. Warranty terms may vary by product category, so please check the product packaging or website details.

7. How do I care for and maintain your products?

Each product includes care instructions to help you maintain its performance and appearance. Generally, we recommend gentle hand washing for nonstick items, avoiding metal utensils on coated surfaces, and proper drying before storage.

8. Can I return or exchange a product?

Yes. If your product arrives damaged or doesn’t meet your expectations, you can return or exchange it within 10 days of delivery (terms and conditions apply).

9. Do you offer bulk or wholesale discounts?

Please contact our sales department (923251111909) for details.

10. How can I contact customer support?

You can reach our customer care team via email (support@gelanshiapplianes.com) or WhatsApp (923251111909).

11. Are your products environmentally friendly?

Yes. We are committed to sustainable production — using eco-friendly materials, recyclable packaging, and responsible manufacturing practices.